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EV Frequently Asked Questions

Range” is the distance an EV can travel on a single charge. However, not all range estimates are created equal. Different global standards produce different results, so it’s important to understand what they represent. The CLTC standard, for example, is known for being more optimistic.

Kaiyi X3 PRO EV
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km

CLTC Estimated Range

That’s over 7.5 trips between Port of Spain and San Fernando!

Kaiyi EQute-4
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km

CLTC Estimated Range

That’s over 6 trips between Port of Spain and San Fernando!

Comparing Range Standards

A visual comparison of how a 400km CLTC range might translate under other testing cycles.

Charging your Kaiyi EV is designed for ultimate flexibility, whether you’re at home or on the road. Your vehicle comes equipped with a Type 1 port, and we provide everything you need to get started.

At Home (Level 2)

The most common method. We provide a FREE Type 1 home charger. Simply plug it in overnight, just like your smartphone, and wake up to a full battery.

On The Go (Public Charging)

For charging away from home, you may encounter different plug types. That’s why we also include a FREE Type 1-to-Type 2 adapter, ensuring you can connect to the growing public charging network.

One of the biggest advantages of an EV is the dramatic reduction in maintenance. With far fewer moving parts than a gasoline car, you’ll save time and money. No oil changes, spark plugs, or exhaust systems to worry about.

Service Comparison

EV Service Check

  • Brake Pad Health
  • Tire Rotation & Wear
  • Cabin Air Filter
  • Battery Health Check
  • Software Updates

Gasoline Car Service

  • Oil & Filter Change
  • Spark Plugs
  • Fuel Filters
  • Exhaust System
  • Belts & Hoses
  • …and much more

Your Kaiyi service schedule is simple: every 6 months or 5,000 km, whichever comes first, for a quick and efficient check-up.

Fewer Moving Parts = Less Maintenance

An electric motor has around 20 moving parts, compared to over 2,000 in a typical internal combustion engine.

Source: Various Automotive Industry Studies, estimates range from 1,500 to 2,500 ICE parts vs. 15-25 EV parts.

Your peace of mind is paramount. Kaiyi EVs are built to the highest international safety standards, featuring advanced technology to protect you and your family from common hazards.

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Fire Safety
EV batteries are housed in protective, sealed casings with sophisticated thermal management systems to prevent overheating. In the event of an accident, power is automatically cut off. Statistically, EVs are significantly less likely to catch fire than gasoline vehicles.
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Flood & Water Safety
The battery and all critical electrical components in your Kaiyi EV are rigorously tested and completely sealed to protect against water intrusion. You can drive with confidence in heavy rain and through puddles. While no car should be submerged in deep floodwaters, EVs are engineered for superior protection in wet conditions.

Source: National Transportation Safety Board (NTSB) and insurance data analysis (approximate figures based on historical comparisons).

We stand firmly behind the quality and durability of our vehicles. Your investment is protected for the long haul, giving you ultimate confidence on the road.

5 Years

or 150,000 km

Comprehensive Vehicle Warranty

8 Years

or 160,000 km

High-Voltage Battery Warranty

At Southern Sales & Service Company Limited, we’re not just selling cars; we’re building an ecosystem. We are actively investing in and establishing a robust public charging network across Trinidad & Tobago to eliminate range anxiety and make long-distance travel seamless for everyone.

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Expanding Network, Endless Possibilities
Look for our chargers in key, convenient locations such as major highways, shopping centres, and business hubs, allowing you and your family to move with confidence and freedom.
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Expanding Network, Endless Possibilities
Look for our chargers in key, convenient locations such as major highways, shopping centres, and business hubs, allowing you and your family to move with confidence and freedom.

Getting your home ready for your EV is a simple, one-time process handled by a qualified electrician. Here’s what you need to know:

What We Provide:
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One (1) free Level 2, Type 1 home charger with the purchase of your vehicle.

Your Responsibility:

A certified electrician will need to install the following:

  • A dedicated 220V outlet.
  • A 50Hz breaker in your panel box.

Note: The cost of the electrician’s labour and any required materials (like wiring or the breaker itself) is the responsibility of the homeowner and can vary based on your home’s existing electrical setup.

Transitioning to an EV is a smart, future-forward choice, but it requires aligning your lifestyle and home infrastructure with the technology. An EV is an ideal fit if your home and daily driving patterns support easy charging and you are excited about embracing new automotive technology. If not, don’t worry—hybrids and ICE (internal combustion engine) vehicles remain excellent, viable options, and we are here to help you make the right choice for you, not just get a sale for us.

Key Criteria for EV Ownership
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Consistent Electricity Supply:
Charging requires steady power at home or work. Frequent long outages in your area may affect the convenience of your daily charging routine.
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Sufficient Home Electrical Load:
EV chargers require a 220V outlet and a dedicated breaker. If your home’s electrical system can support this without extensive upgrades, installation is straightforward.
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Resources for the Switch:
Be ready for minor electrical upgrades or adjustments. Having the opportunity and budget available for professional installation helps ensure a smooth transition.
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Supportive Living Arrangements:
If you rent, you need a landlord willing to allow the necessary electrical changes or provide dedicated parking with accessible charging.
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Openness to New Technology:
EVs rely on advanced software, digital features, and a new way of driving. A willingness to learn and adapt makes the experience far more enjoyable.
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Driving Patterns Fit Range:
If your daily commute and travel needs comfortably fall within the 300–400 km range of the Kaiyi models, an EV will be a seamless, practical fit.
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